The first, and most important piece of information is your location. Be accurate and as detailed as possible. Along with your street address please give your business or condominum name, building number and unit number.
For medical emergencies
The Dispatcher will ask for the patient age & sex, if conscious, if breathing normally, the chief complaint, and what caused the chief complaint; depending on the cause, whether or not there are further safety concerns.
For fire emergencies
The Dispatcher will ask if you smell or see smoke, if you see flames - their color and quantity, if there are injuries, the type of structure, if hazardous materials are present, the number of people inside, and if they can get out. You may be advised to evacuate..
For police emergencies
The Dispatcher will ask if weapons are involved, if anyone is injured, suspect descriptions, suspect vehicle descriptions, suspect's means and direction of travel, if they have left the scene, if you are safe, the details of the crime/situation. Depending on the situation being reported, additional questions may apply.
For non-emergencies please call the center at (440) 247-7321.